Current Customer FAQ

General

How often should I update my tv box?
Click here

How do I get Chrome on my tv box?
Click here

How do I put QuickSupport on my tv box?
Click here

How do I factory reset my tv box?
Click here

How do I access adult content?
Click here

Netflix says there’s a newer version but clicking update isn’t working.
How can I get the latest version? Click here

How do I clear out old files I have downloaded? Click here

What is that + button for at the bottom of my tv box’s home page? Click here

I want to change the shortcuts on my Zoomtak.
How do I do that? Click here


Troubleshooting

Something went wrong! All I have is a blue screen with white words, not regular Kodi screen.
How do I get the Kodi build back? Click here

What can I do about buffering? Click here

Everything says No Data or No Stream, what do I do? Click here

No volume or other sound issues? Click here

I have an older (OS 4.4) tv box and my Kodi menu has changed and does not look right.
How do I fix that? Click here

My game controller no longer works in Kodi after I updated.
How do I fix that so my game controller works again? Click here