No Data

Seeing the message No Data or No Stream Available?

If you’re seeing No Data and No Stream Available on everything you click on, your tv box is not connected to the internet.

Want to test your connection? Do this on your tv box, not your phone or tablet or computer, the tv box is what we’re testing.
Open Chrome or Browser (found in Apps) and type in www.fast.com.

If you see a number, you have a connection. No number? Not connected.

If your speed is showing a number in Kbps, not Mbps, you have a very slow internet connection and will have problems streaming.

No Data Message

Sometimes Android Apps glitch and say No Data.
Exit out and go back in.

It could also be that there is no data in that category, so try changing categories. The category menu is at the top left side of the screen beside the three lines, it may say Trending or Most Popular, etc. Click on the category and choose a different one from the drop-down menu.

Still says No Data?

Test your internet connection as above.

Have a good internet connection and still see No Data?
Time for an update, see Update Tutorial for complete instructions on how to install the latest apps. (This page is for our customers use only)

Did the update and still see No Data? You’ll have to choose a different app. Some developers take their time in releasing an update, we keep those apps on our build because based on the past, they will be providing an update, it just hasn’t happened yet.

No Stream Available Message

First, test your internet connection as above.

Have a good internet connection and still see No Stream Available?
Time for an update, see Update Tutorial for complete instructions on how to install the latest apps. (This page is for our customers use only)

Did the update and still see No Stream Available? You’ll have to choose a different add-on to use. Some developers take their time in releasing an update, we keep those add-ons on our build because based on the past, they will be providing an update, it just hasn’t happened yet.