Quick Support Downloads

Read these instructions on your phone, tablet or computer. Do the steps on your tv box.


Nvidia Shield tv boxes will not run QuickSupport.


First: Download QuickSupport and the QuickSupport Add-on

Chrome Icon

1. On your tv box, open Chrome. It looks like the icon pictured to the side.
Don’t use Browser, it may not let you download the files.
You may have Chrome already in your shortcut menu or it may be under Apps/My Apps.
Don’t have Chrome? Instructions to download it are here.

2. Open this page on your tv box by typing in homearcadeinabox.com and choosing the tab, QS.

Or,
Type homearcadeinabox.com/qsdl/ into Chrome’s address bar to open this page on your tv box.

Keep reading these instructions on your phone, tablet or computer.

3. On your tv box, click the Download button below and allow any permissions.

If you see the message “Chrome needs storage access to download files”, follow these steps:

  • Click Update Permissions/Continue
  • Click Allow
  • You may need to close the internet browser window to update the permission

4. Watch for a message saying Downloading, Download Started, etc, to flash across the bottom of the screen, this confirms the download has started. Give it a minute to come in.

5. Click the Download button below and allow any permissions.

6. Watch for a message saying Downloading, Download Started, etc, to flash across the bottom of the screen, this confirms the download has started. Give it a minute to come in.

7. Press the home key to get back to the main screen.


Second: Install QuickSupport and the QuickSupport Add-On

1. Click Apps/My Apps. (on some tv boxes the Apps icon isn’t labeled, see here for unlabeled Apps icon pictures)

2. Most tv boxes have App Installer. If yours does, read the instructions under Instructions for App Installer
If your tv box says APK Installer, read under Instructions for APK Installer
No App/APK Installer? Read under Instructions for File Browser.


Instructions for App Installer

  1. Click on App Installer
  2. Click on Local Disk
  3. Click QuickSupport
  4. Click Install
  5. When it’s done installing, click Done
  6. Repeat these steps to install the QuickSupport Add-on. 
  7. After you’ve installed both, you’re done and can exit back out to the main screen. Click the Escape or back button several times to return to the main screen.
QuickSupport

Now your tv box has the latest version of QuickSupport and it’s Add-on. QuickSupport can be found under Apps.



Instructions for APK Installer

  1. Click APK Installer
  2. On the right side, scroll down to Download and click it
  3. Scroll to QuickSupport and click it
  4. Scroll to Install and click it
  5. Click Done when it’s done installing
  6. Repeat these steps to install the QuickSupport Add-on. 
  7. After you’ve installed both, you’re done and can exit back out to the main screen. Click the Escape or back button several times to return to the main screen.

Now your tv box has the latest version of QuickSupport and it’s Add-on. QuickSupport can be found under Apps.



Instructions for File Browser

  1. Click on File Browser
  2. Click Local Disk
  3. Scroll to and click on Download
  4. Click QuickSupport.apk
  5. Click Install
  6. When it’s done installing, click Done
  7. Repeat these steps to install the QuickSupport Add-on. 
  8. After you’ve installed both, you’re done and can exit back out to the main screen. Click the Escape or back button several times to return to the main screen.

Now your tv box has the latest version of QuickSupport and it’s Add-on. QuickSupport can be found under Apps.