Quick Support Downloads

Quick Support
Quick Support Add-On

 

 

 

 

 

 

1. On your tv box, open Chrome. Don’t use Browser, it may not let you download the files.

You may have Chrome already in your shortcut menu or it may be under Apps/My Apps.
Don’t have Chrome? Instructions to download it are here.

2. Click on the QuickSupport icon above to download it.
Allow any permissions.

NOTE: If you see the message “Chrome needs storage access to download files”, follow these steps:

  • Click Update Permissions/Continue
  • Click Allow
  • Close the internet browser window, this updates the permission

3. Open the internet browser window again and start over by clicking on the QuickSupport icon.

Watch for the message Download Started to flash across the bottom of the screen, this confirms the download has started. Give it a minute to come in.

4. Repeat for the QuickSupport Add-On by clicking the icon.
Allow any permissions.

Watch for the message Download Started to flash across the bottom of the screen, this confirms the download has started. Give it a minute to come in.

Now to install QuickSupport and the QuickSupport Add-On

1. Press the home button or back/escape to return to the main screen.

2. Go into Apps.

3. Go to File Browser and click it.

4. Click on Local Disk.

5. Click on Download.

6. Click on the QuickSupport and the QuickSupport Add-On files and click Install.

7. Click Done and exit back out to the main screen.

Now your tv box has QuickSupport, it can be found under Apps.