Some shows have subtitles on them that can not be turned on or off, the subtitles are part of that file. In general, these are “cam” movies, that is a movie that was recorded in a movie theatre by someone using a handheld video camera who then uploads the recorded movie to the internet for others to stream/watch. If you get one of these shows and don’t want to see the subtitles, try a different link or wait until the movie has been released to DVD/Blu-ray. Once it’s been released, there will be plenty of good copies available for streaming. If you want to use subtitles, read on!
When you go to play a show, instead of clicking “Play” from the drop-down menu, click “Play with Subtitles”.
Then choose one of the boxes that come up and your show will start with subtitles.
You may have to try different subtitle providers to find the one that you like best.