TV Box FAQ

General

How often should I update my tv box?
Click here

How do I sign up for Real Debrid?
Click here

How do I get the pin code for UK Turk’s?
Click here

How do I access adult content?
Click here

Cyberflix/Titanium/Phoenix has a pop up that says there is an update available. Should I install the update?
Yes, do the update. Follow the on-screen prompts. If you have an Apex Plus or The MAX tv box, see the FAQ specific to Apex Plus and The MAX tv boxes for more info on this update.

FAQ Specific to APEX Plus and The MAX TV Boxes

How do I connect to the internet and/or adjust screen size on my APEX Plus/The MAX?
Click here

Cyberflix has a pop up that says there is an update available. How do I install it?
Click here

Titanium has a pop up that says there is an update available. How do I install it?
Click here

There is a message on my APEX Plus/The MAX saying there is a System Update available. Should I do the update?
Click here

Troubleshooting

Something went wrong! All I have is a blue screen with white words, not the regular Kodi screen. How do I get the Kodi build back?
Click here

What can I do about buffering/shows stopping?
Click here

Everything says No Data or No Stream, what do I do?
Click here

No volume or other sound issues?
Click here

TV screen picture blacking out randomly?
Click here

My tv box is dropping its wifi internet connection. What can I do?
Click here

My tv box locks up and needs to be unplugged to get it going again. What can I do?
Click here

Netflix says there’s a newer version but clicking update isn’t working. How can I get the latest version?
Click here

How do I factory reset my tv box?
Click here

Game Controller Troubleshooting

My game controller no longer works in Kodi after I updated. How do I fix that?
Click here

How do I reconfigure my game controller in RetroX
Click here

How do I get past the warning screen to start playing my game in RetroX?
Click here